“The officials of the British High Commission in India were tricked into issuing a travel document for Sam to travel to the UK, but they were very decent in how they later handled the mistake. Most British institutions that I had to deal with worked in the same considerate and efficient manner. When faced with a problem, bureaucratic or otherwise, they wanted to sort it out rather than make it worse.”
“If you do not have a particular supporting document for some application, they are willing to consider alternatives, rather than make you go to different departments to get this elusive paper. This reduces the workload for officers and for the applicant. I wish our government offices could function like this. I was amazed by how they worked with me through every step. They advised me to hire someone from the list of solicitors provided on their website, and telephoned me almost every other day to find out how things were progressing legally and how I was feeling emotionally. It was like having someone on my side in London.”
“I met both ladies on the day of the proceeding. I was surprised by how young they were, but it didn’t come in the way of how efficiently they handled my case. My case was kept for the last that day because the judge wanted to wind it up in one session. He impressed me with his knowledge of Indian law and how he had read our voluminous Kollam Family Court and Kerala High Court orders and quoted relevant parts from it. The proceedings took about three hours,” Anna wrote.
Read further:
