Dear #UberIndia,

On the 07th of May, I booked a cab from the airport to Pashan in Pune with you for a relative and her 2 boys! The driver seemed friendly and asked her where was she coming from and tried making small talks, to which she initially replied with politeness and later started ignoring. Now, this is what happens next. If this is not the beginning of harassment then what Is? I book my family with only uber because so far I felt safe and secure with you’ll. But not anymore!!! When he said he was the driver I thought my cousin left something back in the cab and he is meaning to return it.. but this is what the truth was!!

Please see the pics attached!

#punepolice

 

Edited to add:

I got a call from uber saying that they are extremely sorry and that they will now suspend him. Said they picked my complain up from Twitter and will now speak to the driver and then write to me about the actions they’ve taken.

These are the screenshots of the WhatsApp conversation she shared: